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MORTGAGECONNECTOR

Matching methodology

How MortgageConnector matches you with a mortgage broker

MortgageConnector is a broker introducer. We use information from your enquiry to request an introduction to a relevant FCA-authorised partner. The broker is responsible for advice, product research and any mortgage application.

The four stages

  1. 01

    Describe the mortgage you need

    The form asks about mortgage purpose, property value, deposit or equity, income, employment and broad credit circumstances. This is matching information, not a mortgage application.

  2. 02

    We identify a relevant partner

    We compare the enquiry with partner-declared mortgage specialisms, geographic coverage and current capacity. A match is an introduction, not an endorsement of a particular product.

  3. 03

    The broker confirms whether they can help

    The partner contacts you to understand the case in more detail. Ask them to confirm their FCA status, market scope, service, fees and how they will assess your needs.

  4. 04

    Regulated advice happens with the broker

    If you choose to continue, the broker assesses affordability and suitability, researches available products within their scope, and supports any application. MortgageConnector does not perform these regulated activities.

How a partner is selected

The matching process considers the type of mortgage, stated circumstances, the area a partner covers, the mortgage cases the partner says it handles, and whether it is accepting enquiries. It does not compare mortgage products or decide which mortgage is suitable.

We normally send an enquiry to one partner to avoid repeated calls. If no partner is available, or the first partner cannot assist, an introduction may not happen or another partner may be considered.

Checks you should make

  • Check the firm and adviser on the FCA Register.
  • Ask which lenders and products the broker can consider.
  • Ask for all broker and lender fees in writing.
  • Read the privacy information and service documents.
Search the FCA Register

What the service costs

You do not pay MortgageConnector for matching. A partner broker pays us for an introduction. The broker may receive commission from a lender and may also charge you a fee. They must explain the nature and amount, or basis of calculation, as required before you proceed.

Understand mortgage broker fees

What happens to your information

We use the information you provide to operate the matching service and share it with the selected partner so they can respond to the enquiry. The partner becomes responsible for its own use of that information. Our privacy notice explains purposes, legal bases, retention and your rights.

Read the privacy policy

Request an introduction

Completing the form does not commit you to use the introduced broker or apply for a mortgage.

Start the matching form