Definition
The ICO publishes guidance, handles eligible concerns and enforces data-protection obligations. Organisations using personal and financial information must have a lawful basis, explain their use of data and apply appropriate security and retention controls.
Practical example
A mortgage lead form should state who receives the information and why before the user submits it.
Why it matters
Mortgage enquiries contain sensitive financial details, so consumers should understand the controller relationship and privacy notice.
MortgageConnector privacy policySource and review
Reviewed 16 July 2026. Product criteria and rules can change.
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